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upMarket (“we”, “our”, “us) is a trading name of Isoms Market Ltd . We respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the collected information about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.

1. What Is In A Cookie?

1.1 A cookie is a text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and several digits and numbers. It allows a website to remember circumstances like your preferences or what’s in your shopping basket.

1.2 Most websites visited will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

1.3 Cookies have different jobs, like enabling you to navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

1.4 Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.

1.5 Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’). See below for more information.

2. What To Do If You Don’t Want Cookies To Be Set?

2.1 If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website.

3. What Cookies We Use?

3.1 Our site uses cookies, which we can access when you visit our site in future.

3.2 We use four types of cookies:

3.2.1 Website functionality cookies: These cookies enable you to browse our website and use features such as shopping baskets and wish lists.

3.2.2. Website analytics cookies: We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.

3.2.3. Customer preference cookies: When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.

3.2.4. Targeting cookies or advertising cookies: These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

4. Consent

4.1 By using our website, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

4.2 Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site and it may become unusable.

4.3 If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

5. Where And How To Ask Questions Or File Complaints?

5.1 If you require further information about our Privacy Policy or Cookie Policy, please go to the help section of the website where frequently asked questions (FAQ’s) are answered at up-co/faq. If you require more information, please email us at support@up-co.com

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